Conversion audit for pokojovky.co
Overall score
Conversion audit for pokojovky.co: overall score, Big Tony’s take, and a detailed pass/fail breakdown of the homepage, category, and product pages.
T Tony’s take
Dear boss,
Big Tony here. I took a walk through Pokojovky, had a look around the joint, sniffed the air, checked the shelves, watched the front door. Here’s the straight story:
You got a business with good bones. This ain’t some sad little dropship circus with mystery products and zero soul. You’ve got expertise, a clear niche, useful services, educational content, and a brand that feels like it actually knows how to keep a plant alive past Tuesday. That already puts you ahead of a lotta e-commerce operations wandering around in the dark.
But a score around 60? That means this store is not in trouble-trouble… but it is definitely leaving money on the table like a guy walking out of a card game before the last hand.
So let’s talk about the 5 moves with the biggest upside first.
Right now the homepage is doing a lot: services for companies, solutions for homes, accessories, education, plant care, repotting kits, pest control. Nice menu, solid breadth, but for a new visitor this can turn into “Wait… what exactly should I do first?”
Big Tony translation: if everybody’s talking at once, nobody gets heard.
What to fix:
- Put a sharper primary message above the fold. Something like: “Healthy indoor plants for homes and businesses — with expert care, products, and support.”
- Give visitors 2 very clear paths right away: For Home and For Business.
- Make one primary CTA dominant on the first screen. Not five buttons fighting with knives in a parking lot.
- If services are your higher-margin offer, they should not feel like side characters behind product tiles.
Why this matters: A store with both products and services can convert great — but only if visitors instantly understand where they belong. Clarity lifts conversion. Confusion feeds bounce rate.
You say quality, safe delivery, expert knowledge, personalized planning. Good. Respectable. But people don’t buy promises just because they’re written nicely.
For plants, trust is everything. Customers are thinking: “Will it arrive okay?” “Will I kill it?” “What if I choose wrong?” “Do these people really know their stuff?”
What to fix:
- Add stronger proof near products and service blocks: customer reviews, ratings, before/after projects, real installations, client logos for corporate work.
- Show specific outcomes: “X interiors realized,” “plants delivered safely across Czechia,” “most common beginner-safe products.”
- On product cards and product pages, add practical reassurance like: easy care, pet-safe/not pet-safe, light requirements, difficulty level.
- For services, show a simple “how it works” in 3 steps. People fear complicated processes more than high prices.
Why this matters: Your store is selling confidence as much as it is selling plant stuff. If confidence is weak, conversion gets choked out. If confidence is strong, average order value and service inquiries both go up.
This one’s a missed opportunity the size of a ficus. No visible newsletter signup on the homepage? That hurts.
You’ve got educational content, expert positioning, and products people often buy after some hesitation. This is exactly the kind of business that should be collecting leads like a neighborhood aunt collects ceramic pots.
What to fix:
- Add a clear newsletter offer with real value, not generic “subscribe for news.”
- Offer something useful: “Beginner’s guide to indoor plant care,” “How to stop yellow leaves,” or “5 plants that survive normal human behavior.”
- Segment signup options: home customers vs companies.
- Use email flows for abandoned cart, browse abandonment, post-purchase care tips, replenishment reminders for fertilizers and care products.
Why this matters: Plants and plant care products are not always impulse purchases. Email lets you recover the hesitant, educate the unsure, and bring back existing customers. That’s conversion improvement and repeat revenue in one move. Very clean. Very profitable.
You already have the raw material for this: care products, decorative accessories, repotting kits, pest control, consultancy. Beautiful. This is cross-sell heaven. But it needs more structure.
Right now, people can buy a thing. What you want is for them to buy a thing plus the stuff that makes success easier.
What to fix:
- Create ready-made bundles: repotting starter kit, plant rescue kit, beginner care kit, office greenery starter set.
- Add “buy with” recommendations on product pages and in cart.
- Use guided collections like “For beginners,” “Low light,” “Gifts,” “Pet-friendly,” “Problem-solving.”
- If someone is shopping services, offer product add-ons. If someone is shopping products, suggest consultation or maintenance.
Why this matters: Better merchandising lifts revenue without needing more traffic. That’s the kind of money I like — the kind where you don’t gotta beg for another click, you just earn more from the click you already paid for.
You’ve got educational content, which is good. But content by itself is not a business model. A lotta stores build a lovely knowledge center and then leave it sitting there like an unpaid intern.
What to fix:
- Every article should point clearly to related products, kits, or services.
- Articles about pests should lead to pest control products. Articles about repotting should push repotting kits. Articles about office greenery should push consultation.
- Add in-article CTAs and product blocks, not just text and “good luck, pal.”
- Use educational content to reduce purchase anxiety: “Not sure what to buy? Start here.”
Why this matters: Your educational angle is one of your strongest differentiators. But if content doesn’t move people toward a purchase, it’s just free tutoring. Nice for the soul, bad for the register.
Now let me give it to you plain.
What Pokojovky does well:
- The brand feels real, expert, and caring.
- The navigation is broad enough to support both B2C and B2B intent.
- The search and cart visibility are solid conversion basics.
- The store has actual strategic depth — products, services, and education all in one ecosystem.
What’s holding it back:
- The value proposition is a little too spread out.
- Trust is present, but not as concrete and sales-driven as it should be.
- Lead capture is weak.
- Cross-sell structure looks underpowered.
- Content likely educates better than it converts.
Final verdict from Big Tony:
This is not a bad shop. Not even close. It’s a decent operator with brains, taste, and a niche people actually care about. But right now it feels more like a knowledgeable plant studio that also sells online, rather than a fully sharpened e-commerce machine squeezing every drop of value from traffic.
And that, my friend, is why you’re sitting around 60 instead of 80.
The good news? You do not need a miracle. You need clearer paths, stronger proof, better capture, smarter bundling, and content that closes. Do those right, and this business gets a lot more dangerous — in the best possible way.
Respectfully, Big Tony
Homepage
First impression
Proof: Footer includes links to Obchodní podmínky (Terms) and Výměna a vrácení (Returns) pages, URL present in footer menus.
Proof: Footer has contact link and contact info accessible via 'Kontakt', URL in footer.
Proof: Footer contains links to Instagram and Facebook pages for social media presence.
Proof: No newsletter signup form visible in footer or elsewhere on homepage.
Proof: Header includes link to 'Přihlásit' (login), indicating account and login functionality.
Proof: Homepage shows blog section with articles and links to blog pages.
Proof: No chatbot button or widget found on homepage or footer.
Homepage
Proof: Search bar with live typing and search results is present in header.
Proof: Main menu shows categories 'Pro firmy', 'Pro domácnosti', 'E-shop doplňky', 'Edukace'.
Proof: Featured collection section displays product items with images and prices on homepage.
Proof: Some products in featured collection have 'Sleva' (sale) badges visible.
Proof: Highlights banner and blog with testimonials imply social proof and expertise.
Proof: Shopping cart icon with item count and link to cart page is visible in header.
Category page
Category page
Proof: Search input with typeahead suggestions appears in header area and works dynamically on terms input; results shown dynamically in flydown area without page reload, indicating fulltext search enabled. This supports real-time search experience allowing visitors to find products or categories easily quickly through fulltext search interface on the category page as header persists here, despite no direct search box inside category content. The search interacts live and provides quick access to content/recommendations as user types, verified from search HTML elements and JS data attributes loaded in header search area on category page HTML source of URL https://pokojovky.co/collections/doplnky .
Proof: Breadcrumb Domů > Doplňky is displayed clearly below header at top of main content.
Proof: Product cards do not show stock status or availability mentions in listing - no 'in stock' or 'out of stock' labels seen.
Proof: No visible count of number of matching products found on the page.
Proof: Sidebar filter 'Filtry' with attribute filter for availability is present on page side.
Proof: Header has cart icon with item count placeholder visible linking to cart page; likely mini cart but details unknown from static source.
Proof: No UI or text found indicating sorting by recommended or best selling products.
Proof: No filter option for discounted products visible in sidebar or UI.
Product page
Product page
Proof: Search field with live search triggers present in header menu bar navigation menu on page top right corner, visible and usable by visitor browsing site/product page visually accessible in page header navigation area; search input is visible with search results flydown elements indicated in source code and UI elements exist visually on page normal view; user can enter text to search across store products and contents; search is fulltext functional for product discovery;
Proof: Breadcrumb navigation with home link and current product name visible above the product content area.
Proof: Shopping cart icon with 'Zobrazit košík' (view cart) link and item count placeholder visible in header navigation top right.
Proof: Product description highlights practical uses and eco-friendly production benefits.
Proof: No customer reviews, ratings, testimonials, or trust badges visible on product page.
Proof: Four product images are available in the product gallery with zoom and alternate views.
Proof: No visible stock or availability information displayed near product or variant selector.
Proof: No star ratings or reviews section found on product page.
Proof: Add to cart button is large, labeled clearly, and placed near quantity selector.
Proof: No product variant options such as size, color, or material visible for this item.
Proof: No shipping carriers or estimated delivery info shown on product page or detail.
Proof: No brief mention or link to return policy visible near product purchase section.
Proof: No related products or 'You may also like' section visible below product details.
Proof: No similar products listed or suggested on product detail page.
Proof: Cart icon in header links directly to cart page accessible from all pages.
Proof: Product details displayed as paragraph text rather than structured table or bullet list.
Proof: No product variants to assess structured attribute implementation.
Proof: Price details exist clearly; availability field unknown from source but price structured data is present.
Proof: Product description separated with headings and paragraph blocks, well organized.